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Post by Button1 on May 21, 2016 19:33:33 GMT -5
Hello my daughter has been playing this game for several years, we have spent money on this game for her to enjoy. Now she can't get on her account with the info she had been using. When you go to forgot password and enter the info, it never sends a link to " Parents Email " She seems to think she has been hacked and the email had been changed. Something needs to be done about this. She has sent emails to support.. this needs to be addressed or I want my money back for what I have spent on my daughters acct.
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Fluffiest Anonymous
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Post by Fluffiest Anonymous on May 22, 2016 16:42:51 GMT -5
It usually takes 2 days at most to get a reply, but for now, your daughter should make an alternate account and search up their main account. If you can't do this, I can look up her username. If it was hacked, all of her items would be gone or there would be massive changes to the account. I'll get back to you with what her account looks like, I only need the username. I'll also send a friend request to the account so I can keep track of it until the problem is resolved. (my user is Survivalofthefluffy)
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